Do you provide samples? What about sample cost and delivery time?

Yes. UniOuter provides samples for quality and fit verification before mass production, so nothing about the product is left to assumption.

Sample cost and timing at a glance:

• Availability: existing styles can be sampled from stock, while new developments are made from your tech pack, sketch or reference photos.
• Cost: the sample fee depends on the level of customisation. Simple styles built on proven patterns are inexpensive, while new patterns, custom prints or special fabrics carry a development fee.
• Refund: the fee is refundable or deducted from your bulk order once the order is confirmed, so serious buyers effectively sample for free.
• Delivery time: 7-14 working days for standard styles, 7-10 days with rush service, and 3-5 days when stock fabric is used.
• What you receive: the physical sample with a specification sheet covering fabric composition, measurements and colour codes, plus photos and video checks during development.

Shipping is normally paid by the buyer and can be quoted in advance. If the first sample needs adjustment we revise and resend until you are satisfied, and the approved sample is sealed as the reference for bulk production.

One further consideration: if you already know you will place a bulk order, tell us at the sampling stage. We can then align the sample to the exact fabric, colour and logo specification of the bulk run, which avoids a costly second sampling round later.

Courier transit adds 3-7 business days by express depending on destination, so plan the full timeline as sample production plus shipping plus any revision round. If a sample does not match your expectation, report it with photos and a clear description: where the gap is our fault we revise or remake the sample at our cost, where the requirement has changed we quote a new sample, and most issues are resolved in a single revision round.